Returns & Exchanges
At DesiQlo, we want you to be completely satisfied with your purchase of our modern ethnic wear. If your order doesn't fit perfectly or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Log into your DesiQlo account and navigate to the 'Order History' section to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure the product remains in its original condition during transit.
Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized courier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing