Frequently Asked Questions

Everything you need to know about your DesiQlo shopping experience.

What is the standard delivery time for orders?

We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international shipping may take 7-14 business days depending on the destination.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements against our chart to ensure the best fit for our contemporary Desi silhouettes.

What is your return and exchange policy?

We offer a 15-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached. Please visit our Returns Portal to start a request.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and localized digital wallets like UPI and Apple Pay for a seamless checkout.

Are the fabrics pre-shrunk?

Yes, most of our cotton and linen blends are pre-washed and pre-shrunk during the manufacturing process to maintain their shape and size after you wash them at home.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's website to monitor your package's journey.